OUR SPECIALITY
Our services are ethical and we comply in all respects to the codes of conduct as per RBI guideline. We are committed to offer a safe, fast, friendly, trustworthy and professional service to all our customers and debtors.
We at SM Associates Risk Management Pvt. Ltd. believe that each and every debtor has the ability to pay if motivated in correct manner. We attempt to align with debtors and offer a number of ways to them to resolve not only their debt but all their financial debts services.
Our vision is to get you paid efficiently and as quickly as possible. We will always help you focus on operating your business rather than increasing your worries about getting paid. We know that we are an extension of your business and we will do everything to maintain a working relationship with your debtors. It is our vision to optimize returns, face the daily challenges that we enjoy so, and increase our client’s returns through our efforts. We fully understand that debt recovery is a highly specialist subject, involving sensitivity, caution and meticulous care.
We fully recognize that we are frequently dealing with sensitive issues while resolving the delinquent customer disputes and issues. We always adopt a considerate, friendly and courteous approach with the debtors to ensure better business relationship whilst simultaneously protecting the interests of our clients. Our tailor made approach by leveraging our best talented people and technology in conjunction with regular contact by letters, E-mails, telephones and personal meetings, yield impressive results.
Our dedicated team assigned to the client will be responsible to monitor debt collections, measure the efficacy and effectiveness of strategies and liaise with the clients on ongoing basis thereby ensuring that client expectations are met.
Our Skip Tracing process involves tracking someone who owns your money. Successfully collecting on a delinquent account requires locating the debtor. A debtor may relocate and/or have his telephone disconnected, believing they are leaving creditors with no immediate means of contact. Skip tracing allows creditors to locate debtors through various outlets
